ONE SOURCE

Home Owners Association Management Program

One Source Development Solutions offers a full service community association management program which serves the needs of homeowners throughout the Mid-South.  From single family communities, active adult communities, to custom home developments, One Source provides service levels that are unsurpassed.

At One Source,

• We customize our services to meet the specific needs of our communities
• We provide proven leadership
• We are committed to excellence in service
• We promote quality of life and environment
• We educate
• We invest in neighborhood focused initiatives
• We invest in people
• We invest in technology

Partnering with One Source will make your community

a great place to live, now and well into the future.

 

Successful relationships speak volumes about your business… and ours.  One Source Development Solutions, under the strict guidance from the founders of Renaissance Development Company, has successfully handled every aspect of community association management for many prominent and well known communities in the Memphis area.  At One Source, we take tremendous pride in our profession, utilizing the latest technology in the field, and providing expert service…. Personalized for each community.

Extensive thought goes into every facet of a well planned community.  From the initial land development process through the ultimate conversion to property owner control, every phase is given careful consideration.  To ensure that the original concept of ongoing quality is well preserved, you need a professional association management company that will protect the investment and long-term viability of your community.

Simply put, we make your community… and you… look great!  Our services include annual budgeting, assessment billing, collections, financial reporting, deed restriction oversight and enforcement, field inspections and maintenance.

From newly completed developments to established neighborhood associations, our long-term client relationships are a result of our unique understanding of the complex needs of master-planned communities and subdivisions. So, when you select a manager, select a specialist … One Source.

Management Services:

Administrative Management:

• Committed support to the Board of Directors
• Assistance with legal matters
• Assistance with incoming/outgoing correspondence
• Attendance at Board of Director meetings and Annual meeting
• Seminars/workshops for Board members
• Obtaining competitive bids for services as requested by Board of Directors
• Selection of insurance providers and policies with Board approval
• Supervision of contractors hired by the association
• Marketing support for association activities and communications

 

Fiscal Management:

• Prompt handling of all homeowner inquiries
• Assessment collection and bank deposits
• Assistance in preparation of the annual budget
• Disbursal of funds as directed by the Board of Directors
• Preparation of monthly Income/Expense statements and Balance Sheet
• Maintenance of a separate account for each homeowner
• Processing and handling of delinquencies
• Receipt, review and processing of invoices for payment by association
• Coordination with auditor to finalize year-end audit, tax returns
• Corporation filings with the State

 Physical Management:

• Supervision of contractors
• Site visits to ensure contractor performance
• Frequent review of community
• Assistance in enforcement of community association covenants, conditions, and restrictions
• Full reporting to Board of Directors
• 24-hour availability/on-call maintenance

Advantages to working with One Source:

• Experienced and trained staff members
• A recognized leader in the development community
• Comprehensive systems for accounting, work orders and deed violation enforcement
• Comprehensive financial analysis and reserve adequacy review to insure financial stability
• Adequately insured with general liability, and professional liability coverage
• Proven facility maintenance programs and contractor supervision
• Available to handle emergency calls 24 hours per day, 7 days a week
• We competitively bid all services in order to prevent conflicts of interest
• Ability to demand competitive pricing on services due to business volume
• Educational programs for board members and community leaders

We provide services that foster vibrant, responsive, competent community associations promoting harmony, community, and responsible leadership.

Our primary role is to:

• Provide information, training and leadership
• Foster a sense of community awareness within the residents through initiative programs
• Provide necessary administration tools to the board of directors in order to enable them to create lasting policies and make decisions in accordance with their community’s vision
• Assist the board of directors’ decision making process by means of providing information gathering and fact-finding support
• Implementing decisions of the board of directors
• Administering the services, programs, and operations of the community association within the policies and guidelines set by the board

Our authority and responsibility is defined and limited by:

• The Associations governing documents
• The management contract
• Actions of the board which delegate specific authority
• Federal, State and local laws

The intellectual concept of a Homeowner’s Association in America can be traced back as far as the turn of the last century, beginning in the northeast.  Originally, Homeowner’s Associations were designed to create a “utopian” society through covenants that restricted such things as race and even unmarried women.  When the first housing boom occurred in the 1940’s, after our G.I.’s came home from World War II, the Homeowner Associations became even more restrictive and included other aspects such as outdoor clothes lines and the mowing of grass.  It wasn’t until the 1960’s that the H.O.A. started to enforce their own restrictions through the local courts on a regular basis.  Some of these actions were absurd and overly published.  Due to this, the opinion of H.O.A.’s began to decline.  So much, that many builders and developers reluctantly incorporated or created H.O.A.’s for their new developments.  Instead of being formed for the purpose of fostering community involvement and appreciation, most have been created as an abstract entity that would be responsible for the upkeep and maintenance of certain governmentally forced common aspects of a development – examples being detention basins and landscaping screens along major roads.
According to the Community Associations Institute:

An estimated 50 million Americans live in association-governed communities. Some 1.25 million people serve on community association boards, with another 300,000-plus serving as committee members. About 6,000 to 8,000 new community associations are formed every year. This includes condominiums, cooperatives and planned communities.

The estimated real estate value of the homes in all community associations is about $2 trillion, approximately 15 percent of the value of all U.S. residential real estate.

In today’s society, and most certainly during these troubling economic times, the traditional Homeowners Association can be so much more and provide such an amazing benefit to the residents of the neighborhood and community as a whole.

 

We believe that properly organized and managed Home Owner Associations are an integral part of a healthy and vibrant neighborhood that promotes and encourages community pride, as well as enhancing the property values and quality of life for all residents.

When people are looking at purchasing a home within a specific area, most will drive the area to get a “feel” of the various neighborhoods in the immediate vicinity.  One thing that a person will pay attention to when looking at the area is what the residents are doing.  If residents are out walking, playing, and interacting socially, it usually says “safe, warm, and enjoyable” to a potential buyer.    When talking to a real estate agent about an association – the usual questions are “Does this neighborhood have one?” and “What are the dues?”.  Real estate agents usually have the answer for both and nothing more.  They generally avoid discussing Homeowners Associations because there is

nothing to brag about.  If the entrance to the neighborhood is clean and manicured, then the basic assumption is made that the association is doing what it is supposed to do.  But, there is so much more that can be done to foster a more inviting environment and to give real estate agents more to “brag” about a particular neighborhood.

After years of witnessing H.O.A.s transition from developer or builder to the residents, as well as watching the associations function on their own for longer durations of time, we began to see a pattern within these associations that would never protect the neighborhood in the manner intended.  Most association meetings were largely complaint sessions that were fueled by the one resident that insisted on painting his shutters pink or allow their grass to grow too tall. Somewhere in the mix of potential lawsuits and budget reports was the occasional neighborhood picnic or yard sale.

At that point, we felt that the traditional neighborhood association was going to need an overhaul.  We began brainstorming and writing programs that would be adopted by associations.  These programs were written to foster a more community motivated atmosphere and create a safer and more desirable place to live.  Since the owners of Renaissance Development Company were the ones to design these programs, we decided to name this program the “Renaissance” program for neighborhoods.  After all, the definition of the word “renaissance” is resurgence or a renewal of life, vigor, and interest.  That is exactly what your neighborhood should be.  You choose to invest there.  Why not live there.

Although our programs have been met with great applause, it is our ability to organize and pull the neighborhood together that makes us a success in this field.  Our attention to detail is exactly what neighborhoods need for their first impression.  We are more than capable of providing all of the normal basic operations for an association; however it is our unique involvement with your association and our pro-active community re-investment programs that will transform your association into a neighborhood asset.

The long term goal is to make your neighborhood so unique and comfortable that people will not want to move or have a faster rate of turnover when they must.  This will protect your home values above and beyond any neighborhood around you that does not participate in such a program.